General conditions

Terms and Conditions

1. Introduction

The general conditions of sale described below (hereinafter General Conditions) govern the contractual relationships between all users of the website and the virtual store www.macassar.es, the domain owned by: Inversiones Marjose SL. (hereinafter, Macassar) a company legally incorporated in Spain (CIF:B35838648) and registered in the Commercial Registry of Lanzarote.

These general conditions of sale are the only ones applicable and replace any other general conditions, except in the case of prior, express and written cancellation. Macassar may occasionally modify the articles of its general conditions, so it is advisable that these be read each time you visit the website or www.macassar.es. These modifications are attributable from their publication on the Internet and cannot be applied to contracts concluded previously. Each purchase on the Website is governed by the general conditions applicable on the date of the order. We consider that once you have placed an order, you have unreservedly accepted our general conditions of sale after having read them. By accessing the Portal, you agree to respect the General Conditions as well as the Conditions of Use that appear therein. The products offered in the online store are aimed at entrepreneurs. An entrepreneur is any natural or legal person who acts within the framework of his or her business or professional activity, whether public or private.

2. Contents and information presented on the website

www.macassar.es reserves the right to modify the commercial offer presented on the website (modifications to products, prices, promotions and other commercial or service conditions) at any time.

www.macassar.es makes every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, beyond the control of www.macassar.es at all times, it will be immediately corrected. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on said error, www.macassar.es will inform the customer of said error and the customer will have the right to rescind their purchase without any cost to them. part.

3. Prices

The sales prices indicated on the Portal are shown in euros. The IGIC is not included in these prices, as Makassar is a retail business exempt from IGIC.

4. Availability

It should be noted that orders will be shipped within the limits of available stock.

5. Way to pay

www.macassar.es offers the possibility of making payments through different platforms for the customer's complete comfort, all of them with the highest standards in computer security, for your greater peace of mind.

We offer the possibility of making payments through Stripe, credit card, bank transfer, or in store physically in cash.

If our company suspects any anomaly or fraud, we reserve the right to cancel your transaction for security reasons.

If you choose to pay by card, payment will be charged at the time the order is dispatched, as long as you have obtained prior authorization from your bank or savings bank.

If payment has not been authorized, your order cannot be taken into account. Online payment by credit card is made directly through the SSL (Secure Socket Layer) security system, a recognized standard on the Internet for carrying out commercial transactions. This system encrypts all personal information, including your credit card details, your name and even your address, so that it is impossible to read the data as it moves over the network.

Under no circumstances will www.macassar.es process your banking details. These will be entered by the client directly on the secure web page of the "Stripe" virtual payment gateway integrated into www.macassar.es.

For payment by bank transfer you will be asked to send us proof of payment by email in order to validate the payment to hola@macassar.es.

Please note that although we are processing your order and reserving and assembling the requested product, its transportation will not begin until payment has been made.

6. Client Obligations

The customer of www.macassar.es undertakes at all times to provide truthful information about the data requested in the order forms. The client agrees to accept all the provisions and conditions included in these General Contracting Conditions, understanding that they include the best possible service for the type of activity carried out by www.macassar.es.

The client undertakes to enable the delivery of the requested order by providing a delivery address within the Canary Islands Autonomous Community where the requested order can be delivered within the usual delivery hours of goods (Monday to Friday from 10:00 a.m. to 2:00 p.m. :30 and from 16:00 to 18:00).

In the event of non-compliance by the client with this obligation, www.macassar.es will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.

7. Guarantees and Returns

We offer a 1-year warranty on all items less than 100 eur in purchase value and 2 years on the rest of items of greater value, except those items in which otherwise is specified, which ensures correct operation of the same. The warranty covers any manufacturing defect but is not applicable when the failure occurs due to improper handling. www.macassar.es guarantees the protection and confidentiality of personal, home, payment and any other type of data provided by our clients in accordance with the provisions of Organic Law 15/1999 of December 13 on Data Protection. Personal character.

All material sold on our website benefits from: - The legal guarantee of conformity. - The legal guarantee of hidden defects.

Shipping costs for the items are the responsibility of the customer. However, if the legal guarantee of conformity is applicable to the returned items, all expenses derived from this return will be reimbursed to the customer.

The guarantees of the products marketed by www.macassar.es do not cover: - Abnormal or non-compliant use of the products. - Damage caused by any cause external to the device (for example, accident, shock, lightning, network surges).

In the case of product returns after receipt, the customer will have a maximum of 14 days to return them, with the customer bearing the shipping costs.

8. Applicable legislation and competent jurisdiction

Sales made on www.macassar.es are subject to Spanish legislation. In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, where appropriate, will hear the matter, will be those established by the applicable legal regulations regarding competent jurisdiction, in which is served, in the case of consumers, to the place of fulfillment of the obligation or to the domicile of the purchasing party.